02.10.2011 05.Cheschwan. 5772
*5400 hotline to be open to public six days a week; within a record 12 months, the service began as a pilot program and is now ready to be launched.
The Health Ministry, too often known as a bundle of red tape with staffers reluctant to share information with the public, will next week be ready to answer your questions. Kol Habriut (The Voice of Health) – a phone contact center located in Kiryat Malachi – will on Monday launch a unique service that accepts calls from around the country and answers queries six days a week. The center can be reached by dialing *5400.
“We hardly dealt with this need in the past,” said Natalio Rozenblum, a veteran ministry staffer in Jerusalem who is responsible for organization management and methods, in an interview Tuesday with The Jerusalem Post.
When Prof. Ronni Gamzu – the ministry’s director-general since June of last year – was appointed, he met with Rozenblum and discussed how to improve service to the public….